ISO ISOIEC20000LI 問題集 : Beingcert ISO/IEC 20000 Lead Implementer Exam

Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information.
Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out- of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Which statement below suggests that Beauty has implemented a managerial control that helps avoid the occurrence of incidents? Refer to scenario 2.

• A. Beauty's employees signed a confidentiality agreement
• B. Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information
• C. Beauty updated the segregation of duties chart

Some of the issues being discussed in the awareness session were too technical for the participants. What does this situation indicate? Refer to scenario 6.

• A. TradeB did not determine the type and level of competence needed
• B. Employees are equipped with information security expertise, therefore. they do not represent a potential risk
• C. TradeB did not evaluate the competence of the trainer

An organization uses Platform as a Services (PaaS) to host its cloud-based services As such, the cloud provider manages most off the services to the organization. However, the organization still manages____________________

• A. Servers and storage
• B. Application and data
• C. Operating system and visualization

Which of the following is NOT part of the steps required by ISO/IEC 27001 that an organization must take when a nonconformity is detected?

• A. Communicate the details of the nonconformity to every employee of the organization and suspend the employee that caused the nonconformity
• B. React to the nonconformity, take action to control and correct it. and deal with its consequences
• C. Evaluate the need for action to eliminate the causes of the nonconformity so that it does not recur or occur elsewhere

Scenario 3: Socket Inc is a telecommunications company offering mainly wireless products and services. It uses MongoDB. a document model database that offers high availability, scalability, and flexibility.
Last month, Socket Inc. reported an information security incident. A group of hackers compromised its MongoDB database, because the database administrators did not change its default settings, leaving it without a password and publicly accessible.
Fortunately. Socket Inc. performed regular information backups in their MongoDB database, so no information was lost during the incident. In addition, a syslog server allowed Socket Inc. to centralize all logs in one server. The company found out that no persistent backdoor was placed and that the attack was not initiated from an employee inside the company by reviewing the event logs that record user faults and exceptions.
To prevent similar incidents in the future, Socket Inc. decided to use an access control system that grants access to authorized personnel only. The company also implemented a control in order to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access The implementation was based on all relevantagreements, legislation, and regulations, and the information classification scheme. To improve security and reduce the administrative efforts, network segregation using VPNs was proposed.
Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information related to information security threats, and integrate information security into project management.
Based on scenario 3. which information security control of Annex A of ISO/IEC 27001 did Socket Inc.
implement by establishing a new system to maintain, collect, and analyze information related to information security threats?

• A. Annex A 5.13 Labeling of information
• B. Annex A 5 7 Threat Intelligence
• C. Annex A 5.5 Contact with authorities